This article will help you avoid common errors and troubleshooting for Windows that are preventing your device from communicating with the PC or resource.
The problems we’ll cover will happen when you’re trying to connect an external hard drive, install a printer on a networked computer, use Google Drive as a backup destination, or update .NET Framework manually. Ensure all issues have been resolved before moving forward.
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The “windows can’t communicate with the device or resource (primary dns server) win 7” is a problem that has been present for a while. Microsoft has released 8 fixes to fix the issue.
The internet is become a fundamental requirement, and being unable to connect may be aggravating. While using the network diagnostics tool to troubleshoot internet connection difficulties, you may have encountered the message Windows can’t interact with the device or resource.
Your computer is unable to connect to the Domain Name System, as indicated by the error (DNS). Due to improper system settings, you may still have trouble connecting to the internet.
The following are the causes and fast remedies for the Windows can’t interact with the device or resource issue.
The following are some of the most typical reasons why Windows is unable to interface with a device or resource.
- DNS server connection difficulties
- Connection to a proxy server.
- Network drivers that are no longer supported
- IPv4 or IPv6 settings that are incorrectly setup.
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The Windows can’t interact with the device or resource problem may be resolved quickly. Although these techniques are safe to use, we suggest creating a System Restore point just in case things go wrong.
Check whether your machine is connected to a proxy server before trying any of the remedies listed below. If this is the case, just stop the proxy connection on your PC, and your internet access will be restored. Continue reading if this doesn’t work.
Check to see that the DNS and DHCP client services are up and operating. You’ll keep getting the Windows can’t interact with the device or resource problem if these services aren’t operating. This is what you must do to reactivate these services on your smartphone.
Step 1: Type Services into the search field and click on the first result.
Step 2: Under the Status column of the Services window, verify the status of the DNS and DHCP services. It has to be set to “Running.” If it isn’t, double-click the service to bring it up to date.
Step 3: If Stop is presently selected, click Start to enable both DNS and DHCP clients.
Step 4: Select Automatic from the Startup Type drop-down box for the Startup Type field.
Step 5: When you’re finished, click OK.
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Although Windows normally updates your drivers automatically, if it hasn’t done so for whatever reason, here’s how to manually update drivers.
To begin, open the Device Manager app.
Step 2: Select Network Adapters from the drop-down menu. Select Update Driver from the context menu when you right-click on the network device.
Step 3: Select the option to search automatically for updated driver software.
The system will look for new driver updates on the internet and download and install them for you. Restart your computer when the installation is complete to see whether you can connect to the Internet.
If nothing works, there may be a problem with the adapter’s settings on your system, including IPv4 and IPv6 configurations. To set up an IP address that is automatically issued to your device by your network, follow the procedures outlined below.
Open the Network Connections in the first step.
Step 2: Right-click on your network connection and choose Properties from the drop-down menu.
Step 3: Select the IPv4 option by double-clicking it.
Step 4: Select the bullets for Obtain an IP address automatically and Obtain DNS server address automatically on the General tab. When you’re finished, click the OK button.
Step 5: Select the IPv6 option by double-clicking it.
Step 6: Select the bullets for Obtain an IP address automatically and Obtain DNS server address automatically on the General tab. When you’re finished, click the OK button.
Step 7: Press the OK button, then restart your computer.
Retest internet connection once the machine has resumed.
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It’s conceivable that your computer’s IP and DNS settings are corrupted or wrongly configured, causing the error message to appear. The Command Prompt may be used to reset them.
To make these modifications to your system, you must log in as a local administrator user.
Step 1: In Run as Administrator mode, open the Command Prompt from the Search menu.
Step 2: To clear your DNS cache, use the command provided.
/flushdns ipconfig 
Step 3: The message will appear. The DNS Resolver Cache on your screen has been cleared successfully.
Step 4: Then, in the sequence shown, type the following instructions, pressing Enter after each one. Your connection settings will be reset using these instructions.
/registerdns ipconfig /release ipconfig /renew ipconfig 
To test internet connection, close the Command Prompt and restart your computer.
The error Windows can’t interact with the device or resource might be caused by outdated or wrong driver versions. As a result, removing old software is the easiest way to get rid of it.
Step 1: To access the Run utility, press Windows + R. Click on Run after typing Device Manager.
Step 2: Select Network Adaptors from the drop-down menu.
Step 3: Select your network device, right-click it, and select Uninstall device from the menu.
Step 4: Once the software has been removed, right-click on the Network Adaptors option and choose Scan for hardware changes.
Your new network device and its drivers will be detected, downloaded, and installed automatically by Windows. Once that’s done, reboot your computer and check your internet connection.
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If nothing else has worked thus far, your DNS could be the problem. Try using a public DNS service like Google’s.
Open the Control Panel first.
Step 2: Select View network status and tasks from the drop-down menu.
Step 3: Select Adapter Settings from the drop-down menu.
Step 4: Right-click on your network and choose Properties from the drop-down menu.
Step 5: Double-click the link for the IPv4 protocol. Now choose the bullet next to the label – Use the DNS server addresses listed below.
Step 6: Fill up the following boxes with the address of Google’s DNS server.
8.8.8.8 is the preferred DNS server. 8.8.4.4 is an alternative DNS server. 
Step 7: Finally, hit the OK key.
Check your internet connection after restarting your computer.
It’s possible that your TCP/IP files are faulty, resulting in the message Windows can’t interact with the device or resource on your device. If your computer is unable to connect to the internet, download the utility to another device and then share it with your computer.
Step 1: Go to Microsoft’s official website and download the Netshell software.
Step 2: Once the download is complete, double-click the.diagcab file to start the Netshell application. To reset your TCP/IP, follow the steps in the download and installation tutorial.
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The “Windows can’t communicate with the device or resource” is a problem that has been present for a while. Windows 8 has released 8 fixes to fix the issue. Reference: windows can’t communicate with the device or resource (primary dns server) windows 8.
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