Windows can’t get the network settings from the router [7 fixes]

Windows 10 will have difficulties connecting to the router if it cannot find a network connection. This article provides 7 fixes for this problem, including making sure you’re using your computer’s IP address and turning off wireless networking support on your PC.

The “windows can’t get the network settings from the router win 7” is a problem that has been present for a while. Microsoft has released 7 fixes to fix the issue.

Windows can't get the network settings from the router [7 fixes]


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  • When Windows can’t retrieve the router’s network settings, it may be an irritating and time-consuming problem. 
  • It interferes with your ability to connect to your router, thereby disconnecting you from the internet. 
  • Restarting your router, confirming that your drivers are up to current, and running your troubleshooter are all possible remedies for this problem. 



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It might be aggravating and time-consuming to have connection problems with your Wi-Fi and Windows device. However, without it, it is frequently impossible to connect to the internet. 

When attempting to connect to your router, you may get a Windows can’t acquire the network settings from the router issue. 

Whether you’re connecting to the router for the first time or not, the problem might disrupt your job or other activities that need an internet connection throughout the day. 

Fortunately, there are a few remedies that can quickly restore your network access and allow you to browse the internet again. 

The Windows can’t retrieve the network settings from the router problem may be fixed in one of seven ways.

The most common reasons of this mistake are as follows:

Your Windows device may be unable to connect to your network for a variety of reasons. 

This problem was reported by some customers after updating to Windows 10, while others reported it after attempting to connect to a wireless HP printer. 

This demonstrates that the problem is not limited to Windows computers, but it may also impact other router-connected devices like your wireless printer and TP-link extension.

The following are some of the most typical causes of this problem: 

  • Credentials that are invalid
  • Updates that have been missed
  • A router that is malfunctioning 

What can I do if Windows couldn’t find the Network Settings?

1. Verify your network password. 

  1. On the Taskbar, open the Network Connections Window. This should be in your computer’s bottom right corner. 
  2. Select the network icon from the drop-down menu. 1651396128_360_Windows-cant-get-the-network-settings-from-the-router-7
  3. A list of available networks will appear, including the one to which you want to join. 1651396128_316_Windows-cant-get-the-network-settings-from-the-router-7
  4. Select the network by clicking on it. 
  5. A network security key will be requested. 1651396129_821_Windows-cant-get-the-network-settings-from-the-router-7
  6. Make sure you use the correct password. 
  7. Check to see whether the connection is up and running. 

2. Verify with a different device 

If you’re using the right credentials and still can’t get the router to give you the network settings, it’s possible that the problem is with your router. 

The simplest approach to verify this is to connect to the same network using a device other than your Windows PC. 

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If the gadget connects correctly, your Windows device is the source of the problem. If the second device is also unable to connect, the problem might be with your router. 

3. Terminate and re-establish network connections

  1. On the Taskbar, open the Network Connections Window. This should be in your computer’s bottom right corner. 1651396128_360_Windows-cant-get-the-network-settings-from-the-router-7
  2. Select Network and Internet Settings from the drop-down menu. 1651396129_600_Windows-cant-get-the-network-settings-from-the-router-7
  3. Click the Network and Sharing Center when this window appears. 1651396130_272_Windows-cant-get-the-network-settings-from-the-router-7
  4. Your active networks will be shown. 1651396131_952_Windows-cant-get-the-network-settings-from-the-router-7
  5. Next to Connections, click on the network. 1651396131_25_Windows-cant-get-the-network-settings-from-the-router-7
  6. Your Wi-Fi status window will appear. 1651396132_268_Windows-cant-get-the-network-settings-from-the-router-7
  7. To turn off your wireless connections, choose Disable network. 1651396132_315_Windows-cant-get-the-network-settings-from-the-router-7
  8. To open your Runbox, use Windows + R on your keyboard.
  9. Enter devmgmt.msc in the search box. 1651396133_302_Windows-cant-get-the-network-settings-from-the-router-7
  10. This will bring up a list of available drivers. On the Network adapters tab, look for your disabled driver. 1651396134_379_Windows-cant-get-the-network-settings-from-the-router-7
  11. Select the disabled adapter using the right-click menu. 1651396134_145_Windows-cant-get-the-network-settings-from-the-router-7
  12. Check to see whether the connection is working by clicking enable.

4. Restart your router.

  1. Disconnect your router from its power supply and turn it off. If it requires batteries, this involves removing them.  
  2. Wait a minute before reconnecting it to the power source and turning it back on. 
  3. See whether you can connect your Windows device to the internet using Wi-Fi. 

5. Make sure your device drivers are updated.

5.1. Install and Update Device Drivers 

  1. To launch the Runbox, use Windows + R on your keyboard. 
  2. To launch the device manager, type devmgmt.msc. 1651396133_302_Windows-cant-get-the-network-settings-from-the-router-7
  3. Scroll to network adapters at the bottom of the page.
  4. To see all the connections available for your device, go to Network adapters. 1651396135_431_Windows-cant-get-the-network-settings-from-the-router-7
  5. Your Wi-Fi router or dual-band wireless adaptor should be visible. 1651396135_785_Windows-cant-get-the-network-settings-from-the-router-7
  6. To open a window, right-click on the adaptor. 
  7. Update the driver by clicking on it. 1651396136_983_Windows-cant-get-the-network-settings-from-the-router-7
  8. The computer will inquire as to how you want to look for drivers. 
  9. Wait for the system to hunt for and update the drivers after selecting the Search automatically for Driver option. 1651396137_957_Windows-cant-get-the-network-settings-from-the-router-7
  10. Once the upgrades are complete, check to see whether your internet connection is operational. 

Disable and activate drivers (section 5.2) 

  1. Windows may inform you that you are already running the most recent driver version. 1651396137_2_Windows-cant-get-the-network-settings-from-the-router-7
  2. Update Window should be closed. and then return to the device management window. 
  3. Scroll to network adapters at the bottom of the page. 1651396135_431_Windows-cant-get-the-network-settings-from-the-router-7
  4. To see all the connections available for your device, go to Network adapters.
  5. To open a window, right-click on the driver.
  6. Wait for the procedure to complete before clicking Disable device. 1651396138_243_Windows-cant-get-the-network-settings-from-the-router-7
  7. Restart your computer after you’ve finished. The device driver will be restarted automatically by Windows.
  8. Check to see if your Wi-Fi is working again. 

It’s worth noting that updating your drivers may need the usage of an internet connection. 

Before you can completely restore your primary source of internet connection, it’s a good idea to utilize an alternative source of internet for this exercise. 

You may use specialist software to check if your drivers are faulty or obsolete and immediately repair them if you want an automated solution.

DriverFix is recommended since it can handle any sort of Windows driver and has its own up-to-date database. Because it’s light, it can update your drivers on a regular basis while operating in the background.

Obtain DriverFix 

More information about this subject may be found here.

6. Make network discovery active. 

  1. On the Taskbar, open the Network Connections Window. This should be in your computer’s bottom right corner. 1651396138_831_Windows-cant-get-the-network-settings-from-the-router-7
  2. Select Network and Internet Settings from the drop-down menu. 1651396139_924_Windows-cant-get-the-network-settings-from-the-router-7
  3. Click the Network and Sharing Center when this window appears. 1651396140_904_Windows-cant-get-the-network-settings-from-the-router-7
  4. Select Modify the advanced sharing options. 1651396140_404_Windows-cant-get-the-network-settings-from-the-router-7
  5. Save your adjustments after selecting the Turn on Network Discovery option. 1651396141_19_Windows-cant-get-the-network-settings-from-the-router-7

Your computer may observe other network computers and gadgets using network discovery. It also allows other devices and computers on the same network to see your machine. 

7. Execute the Troubleshooter

  1. Click the search symbol on your search button in the lower left corner of your screen. 
  2. Enter network troubleshooter in the search box. 
  3. It will launch an app called Find and Fix Network Problems. 1651396142_403_Windows-cant-get-the-network-settings-from-the-router-7
  4. Click next when you’ve opened it. 1651396142_101_Windows-cant-get-the-network-settings-from-the-router-7
  5. The troubleshooter will be activated as a result of this action. 1651396143_871_Windows-cant-get-the-network-settings-from-the-router-7
  6. You will be offered two alternatives after the troubleshooter has started.
    1. Please troubleshoot my internet connection. 
    2. Assist me in getting to a certain web page. 
  7. Select the first option and wait for the troubleshooter to complete its task. 1651396143_797_Windows-cant-get-the-network-settings-from-the-router-7 
  8. If there are any problems, your troubleshooter will list them and ask you to resolve them. 
  9. Connect your computer to your router to see whether the problem has been resolved. 

Did any of the suggestions help you? 

If the issue continues, you may want to investigate upgrading your router. Your router may be the source of the problem, and replacing it will resolve the issue. 

If you’re having trouble with your network connections on Windows, check out our articles for additional information. 

If you have any other ideas on how to repair the Windows can’t receive the network settings from the router issues, please let us know in the comments area.

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Many Windows users have found that their router doesn’t give them the network settings automatically. Here are 7 fixes to fix this issue. Reference: windows can’t get settings automatically.

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